Terms of Service

Last updated: July 31, 2026

Company Identity & Acceptance

These Terms of Service govern your use of clavoworks (clavoworks Society with Limited Liability) and its services. By accessing and using our website, booking tours, or engaging with our content, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services. We reserve the right to modify these terms at any time, and continued use of our website constitutes acceptance of any changes. Please review these terms regularly to ensure you remain informed of any updates.

Scope of Services

We provide guided day tours to medieval clavoworks ruins, specifically offering expertly curated experiences at Turaida clavoworks and Cēsis clavoworks departing from Riga. Our services include professional tour guidance, historical information, transportation coordination, and logistical support for visitors interested in exploring these historic sites. We organize group and private tours with experienced guides who share detailed knowledge about medieval architecture, local history, and cultural significance. Our tours are designed to provide educational and memorable experiences for tourists of all ages and backgrounds visiting the region.

User Obligations

When using our services, you agree to provide accurate and truthful information during the booking process. You are responsible for understanding tour schedules, meeting times, and cancellation policies before confirming your reservation. Participants must follow all safety guidelines and instructions provided by our guides during tours. You agree not to engage in disruptive behavior, harassment, or activities that may endanger other participants or damage cultural heritage sites. We expect respectful conduct toward our staff, fellow participants, and the historical locations we visit. Violations of these obligations may result in immediate removal from tours without refund.

Intellectual Property

All content on our website, including photographs, descriptions, historical information, and tour materials, is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our explicit written permission. You may use materials solely for personal, non-commercial purposes related to planning your tour. We retain all rights to our original content, branding, and materials. Any unauthorized use of our intellectual property will be considered infringement and may result in legal action. We appreciate your respect for our creative work and the effort invested in curating our tour experiences.

Limitations of Liability

We provide our services on an "as is" basis and do not guarantee specific outcomes or experiences. We are not responsible for weather conditions, natural events, or circumstances beyond our reasonable control that may affect tours. Our liability is limited to the amount paid for tour services. We do not assume responsibility for personal injuries, loss of belongings, or indirect damages arising from tour participation. Participants assume all risks associated with traveling to historical sites and outdoor activities. We recommend obtaining travel insurance and reviewing all safety information before booking tours with us.

Termination

We reserve the right to terminate or suspend your access to our services if you violate these terms or engage in prohibited conduct. We may also cancel tours due to insufficient bookings, dangerous weather conditions, or unforeseen circumstances. In cases of cancellation initiated by us, we will offer alternative dates or refunds according to our cancellation policy. Your right to use our services may be terminated immediately upon notice if you breach critical terms. Termination does not affect your obligations under these terms, including confidentiality and intellectual property provisions that survive termination.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Latvia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Riga, Latvia. Any legal proceedings related to disputes arising from these terms or your use of our services must be brought in these courts. We encourage parties to attempt amicable resolution of disputes before pursuing formal legal action. These provisions ensure consistent application of law and fair resolution procedures for all parties involved in disputes.